Campaign archive and retention: preserve the evidence before removing a campaign

Define the decision

Zintara's current campaign deletion implementation issues a database delete for the campaign. It is not presented here as a soft-delete archive with a restore workflow. A retention decision also involves related conversations, suppression and reporting records, so inspect the actual dependencies rather than assuming everything is either preserved or erased.

Work through the procedure

1. Identify the reason for retirement: stopping sends, reducing clutter or removing records under an approved policy.
2. Review active enrollments, unresolved send attempts and outstanding replies before changing the campaign.
3. Preserve necessary approved evidence in the team's appropriate record system and verify any export actually contains the required fields.
4. Use the intended supported action only after understanding its scope and record the decision.

Worked example

The following is a synthetic example for this procedure, not a customer result or performance benchmark.

Retirement review
Goal: stop an old campaign while retaining its decision history
Open issue: one reply still needs an owner
Evidence needed: approved copy, audience definition and reporting cutoff
Action: resolve the reply and stop sending through supported controls
Do not assume Delete creates a restorable archive.

Read the result

The review separates operational retirement from data removal. A paused or completed state may meet the immediate goal without resolving the organization's longer-term retention requirements. Conversely, preserving a screenshot alone may not retain the evidence needed to investigate a later suppression or reporting question.

Check before moving on

1. Verify the effect on related records before deletion.
2. Keep opt-out handling intact under the applicable policy.
3. Do not promise restoration without a tested recovery path.

Limits and next action

This is an operational retention checklist, not a legal retention schedule. The deletion statement was checked against current code. Zintara does not promise a native recoverable campaign archive or universal export through this guide.

Source: Zintara product context; procedures and examples are editorial guidance